IT Analyst/ Service Desk Analyst
Triplenet Technologies, Inc.Everett, Washington, United States
Posted July 25, 2024
70000 - 70000 USD year
Contract / Temporary
About the Company
Triplenet Technologies, Inc. is a technology company that focuses on delivering customized solutions in the areas of software development, digital transformation, and IT consulting. The company emphasizes innovation, quality, and client success, aiming to help businesses optimize their digital infrastructure and operations. Triplenet’s culture encourages collaboration, continuous learning, and a commitment to excellence, fostering an environment where teams can thrive and innovate.
Job Description
IT Analyst/Service Desk Analyst with strong customer service and communication skills, able to lead the development of processes and procedures, and troubleshoot end user software and hardware issues.
Requirements
- Ability to self-manage and lead efforts after minimal instruction
- Experience building out and deploying desktops end-to-end
- Experience working in a Service Desk environment to address and resolve end user software and hardware issues
- Experience working with Windows 10, Microsoft Office 365, and Windows networking in a complex, fast-paced multi-user environment
- Proficient with following written instructions and completing check-lists, updating electronic records, work order tickets, etc.
Benefits
- Paid $35 per hour