Service Desk / Desktop Support Technician
Triplenet Technologies, Inc.Everett, Washington, United States
Posted August 17, 2023
66000 - 66000 USD year
Full Time
About the Company
Triplenet Technologies, Inc. is a technology company that focuses on delivering customized solutions in the areas of software development, digital transformation, and IT consulting. The company emphasizes innovation, quality, and client success, aiming to help businesses optimize their digital infrastructure and operations. Triplenet’s culture encourages collaboration, continuous learning, and a commitment to excellence, fostering an environment where teams can thrive and innovate.
Job Description
Seasoned Service Desk / Desktop Technician with strong customer service and communication skills, detail-oriented and able to follow established processes and procedures.
Requirements
- Experience working in a Service Desk environment to address and resolve end user software and hardware issues.
- Experience building out (imaging) and deploying desktops/laptops.
- Experience working with Windows 10, Microsoft Office 365 technologies and Windows networking in a complex, fast-paced multi-user environment.
- Experience leading small projects with minimal guidance and supervision.