The Technical Training Specialist is responsible for providing technical leadership, training, and mentoring of team members, collaborating with other teams and departments, and contributing to the development and improvement of technical support processes and standards.
Requirements
- Collaborate with cross-functional teams
- Foster a sense of belonging and understanding of company culture
- Conduct orientation sessions
- Oversee and participate in development of training materials
- Evaluate technical employees
- Monitor and report on key metrics and performance indicators
- Maintain program data and tools
- Make recommendations to training agenda or curriculum
- Serve as a thought leader, mentor, and coach
- Plan and coordinate proper venues, timing, and modality
- Provide input on safety, quality, or efficiency risks
- Ensure training and other projects comply with applicable regulations and BRC standards
- Manage needs and ensure ratios are maintained
- Compile and analyze data to help with budget preparation and training priorities
- Promote safety as paramount in importance in the operation