Customer Success Manager

Customer Success Manager needed at a fast-growing digital marketing agency. Responsibilities include client relationship management, strategic marketing guidance, client success & retention, and reporting & performance updates. Requirements: 2-4 years experience in customer success, account management, client strategy, or digital marketing agency roles. Required skills: excellent verbal communication, strong client relationship management, strategic thinking and problem solving, and ability to lead client calls.

Requirements

• 2-4 years experience in customer success, account management, client strategy, or digital marketing agency roles
• Strong understanding of Facebook Ads, Google Ads, SEO
• Experience managing client relationships in an agency environment
• Ability to analyze marketing results and communicate strategy

Benefits

• Fully remote work environment
• Fast-growing digital marketing agency
• Opportunity to work closely with leadership
• Clear path to leadership roles
• Performance-based compensation