Lifestyle Concierge

The Lifestyle Concierge is responsible for greeting visitors, assisting with members' questions, general admin, orientating new members, and lifestyle/social planning. The Lifestyle Concierge works in tandem with the Lifestyle Manager to plan and execute Member programs.

Requirements

• Greet all visitors and assist with members' questions/concerns
• General admin and orientating new members to the communities
• Lifestyle/social planning and ensuring a complete offering of programs for members
• Developing and promoting the Club's member activities
• Facility scheduling, administration of the Club, and overall program promotion and publicity
• Maintaining a safe and friendly environment for Members, guests, and fellow staff members
• Working as a team with the Lifestyles department to create a fun and exciting program for Members and their guests
• Assisting in room set-up and break-down for events and assist when facilities are being used
• Light housekeeping duties, including stocking restroom facilities, cleaning glass, fitness equipment, and trash collection as needed
• Inspecting grounds to include pool deck, sports courts, parking lots, and boat dock for litter and activity
• Notifying the proper department and the Management Team of any areas that need attention
• Understanding emergency preparedness and responding appropriately to all emergencies
• Replenishing desk forms (Orientation packages, ARC (Architectural Review Coordinator) applications, Class sign-in forms, others)
• Preparing monthly reports and vendor check requests as needed
• Increasing programming attendance by establishing accurate records of Member and guest attendance
• Establishing and maintaining staff scheduled and having open communication and understanding of the independent contractor scheduling
• Reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Answering telephone and greeting Members and prospective buyers in the Sales Gallery
• Maintaining calendar of event registration for Members
• Creating and updating records ensuring accuracy and validity of the information
• Performing administrative tasks when needed
• Assisting in the preparation of articles and calendar of events for the Lifestyle Magazine
• Contacting facility Member and guests about new and exciting programs for lifestyle

Benefits

• Paid Time Off
• 401k Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance