Customer Care Coordinator

Customer Care Coordinator receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner, coordinates and resolves customer follow-up requests, and provides the highest level of customer service.

Requirements

• High school diploma/GED required
• Associate's degree preferred
• 2-3 years of customer service experience required
• Experience resolving escalated customer service issues required
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Ability to speak, read and write fluently in English required

Benefits

• Medical/Dental/Vision insurance
• Company-matching 401(k)
• Other programs and perks