Customer Care Coordinator

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. The Customer Care Coordinator role receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner, coordinates and resolves customer follow-up requests, and prioritizes open, overdue, and/or critical CFRs or customer concerns.

Requirements

• High school diploma/GED required. Associate's degree preferred.
• 2-3 years of customer service experience required
• Experience resolving escalated customer service issues required
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Ability to speak, read and write fluently in English is required.

Benefits

• Medical/Dental/Vision insurance
• Company-matching 401(k)