Customer Care Coordinator

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and

Requirements

• Receives inbound and makes outbound calls to resolve routine customer concerns
• Coordinates and resolves customer follow-up requests
• Prioritizes open, overdue and/or critical customer concerns and escalates to management as needed
• Reviews and responds to customer feedback
• Compiles statistical data and identifies trends

Benefits

• Medical/Dental/Vision insurance
• 401(k) matching
• Other programs and perks