Trulieve is seeking a Dispensary Associate to guide customers on their journey into cannabis, educating them on benefits and potential side effects, while providing exceptional customer service.
Requirements
- Provide exceptional customer service to customers, guests, and coworkers
- Provide empathy and compassion to patients
- Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
- Assist Managers and Shift Supervisors with returns in accordance with company policy
- Prepare and process patient orders in a timely and efficient manner
- Follow Trulieve Policies and Procedures
- Work directly with the leader on duty to enhance the customer experience
- Assist customers with any product or device issues
- Work with leadership and management to find solutions to customer issues
- Document customer issues and concerns on the customer's profile
- Maintain a clean and well-stocked workstation throughout the shift
- Any other task(s) as assigned by Management
Benefits
- Comprehensive benefits package
- Paid time off
- Salary commensurate with experience