Trulieve is seeking a Dispensary Associate to guide customers on their journey into cannabis, providing exceptional customer service and educating them on products and their effects. The primary function of this role is to facilitate a customer's purchase while providing an exceptional customer experience.
Requirements
- Provide exceptional customer service to customers, guests, and coworkers.
- Provide empathy and compassion to patients.
- Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
- Assist Managers and Shift Supervisors with returns in accordance with company policy.
- Prepare and process patient orders in a timely and efficient manner.
- Follow Trulieve Policies and Procedures.
- Work directly with the leader on duty to enhance the customer experience.
- Assist customers with any product or device issues.
- Work with leadership and management to find solutions to customer issues.
- Document customer issues and concerns on the customer's profile.
- Maintain a clean and well-stocked workstation throughout the shift.
- Perform additional team tasks as assigned by Management.
Benefits
- Comprehensive benefits package
- Paid time off
- Equal employment opportunities