Enterprise Customer Success Manager - France
TrustpilotCopenhagen, Capital Region of Denmark, Denmark
Posted April 27, 2026
Full Time
About the Company
Trustpilot is a global company that helps consumers and businesses build trust through reviews.
Job Description
Join Trustpilot as an Enterprise Customer Success Manager to oversee high-tier accounts in the French market and drive product adoption, customer satisfaction, and retention. Collaborate with executive stakeholders to ensure long-term business strategy and digital ecosystem alignment.
Requirements
- Fluent in French and proficient in English
- Strong experience in Customer Success or Account Management in a SaaS or technology environment
- Good understanding of the digital advertising/search marketing industry
- Proven ability to drive product adoption, customer satisfaction, and retention results through strategic intervention
- Advanced proficiency in data interpretation
- Exceptional organisation skills within high-volume settings
Benefits
- Flexible working options
- Competitive compensation package + bonus
- 25 days holiday per year
- Paid parental leave
- Rich learning and development opportunities
- Comprehensive health package
- Full access to Headspace
