We're on an incredible journey at Trustpilot, a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We're searching for a Salesforce Technical Lead to join our Go-to-Market Technology department and help shape large strategic projects within our Salesforce platform.
Requirements
- Salesforce Development & Architecture
- Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities
- Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
- Provide end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting
- Integrate Salesforce with internal and external systems using APIs and various integration patterns
- Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
- Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
- Support incident management and processes directly within Salesforce through custom development and troubleshooting
- Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
- Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues
- Apply declarative change solutions to project delivery work
- Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
- Maintain Trustpilot system auditing evidence and documentation
- Provide mentoring & coaching to more junior Administrators for skills development
- Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
Benefits
- A range of flexible working options
- Competitive compensation package + bonus
- Restricted Stock Units
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year
- Rich learning and development opportunities
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location with snacks and refreshments
- Regular opportunities to connect with colleagues
- Access to over 4,000 deals and discounts
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs
