Technical Account Manager, Encompass
TruvMiami, Florida, United States
Posted November 17, 2025
130000 - 170000 USD year
Full Time
About the Company
Truv is an industry-leading consumer-permissioned data platform offering comprehensive income, employment, asset, insurance verification, and direct deposit switching services. With unmatched coverage and cost savings of 60-80% compared to traditional methods, Truv serves mortgage lenders, banks, credit unions, and other financial institutions. The company's Freddie Mac Loan Product Advisor® and Fannie Mae Desktop Underwriter® accreditations highlight its commitment to delivering high-quality verification services tailored for the financial industry.
Job Description
Truv is seeking a Technical Enterprise Account Manager to serve as a trusted advisor to enterprise Fintech and Financial Institution clients. The role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.
Requirements
- 5+ years of experience in technical customer success, solutions engineering, Encompass administration/development, or a similar customer-facing technical role within B2B SaaS, mortgage technology, or lending operations
- Demonstrated success supporting enterprise mortgage clients, preferably in early-stage or high-growth environments (50–200 employees)
- Strong technical foundation with hands-on experience in APIs, Encompass SDK, ICE Developer Connect APIs, LOS integrations, data mapping, automation workflows, and enterprise software systems
- Proven experience managing strategic enterprise accounts, engaging with both technical and business stakeholders, and driving adoption of Encompass configurations, automations, and integrated tools
