Bilingual Customer Service Representative – Cantonese-English - Part Time
TTECSan Francisco, California, United States
Posted January 21, 2026
44120 - 44120 USD year
Part Time
About the Company
TTEC is a global customer experience (CX) solutions provider that has spent over four decades helping leading brands deliver exceptional customer interactions. The company offers end‑to‑end CX services—including consulting, omnichannel technology, cloud‑based platforms, and bilingual support—alongside customer care, tech support, sales, collections, and digital trust & safety solutions. TTEC differentiates itself by combining human expertise with advanced AI to optimize every touchpoint, driving operational excellence and revenue growth for its clients. Its culture of continuous innovation and a deep focus on what makes customers happy positions TTEC as a partner rather than a traditional BPO.
Job Description
As a Cantonese-English Bilingual Customer Service Representative, you'll work at the Embacardo BART station in San Francisco, providing support to Clipper customers and helping them complete various actions with respect to Clipper cards.
Requirements
- Bilingual in English and Cantonese
- Reside in San Francisco, CA
- Basic excel and computer knowledge
- Cash handling experience
- Handle and deescalate customer service situations
Benefits
- Part-time employment
- Performance bonus opportunities