Bilingual Technical Support Representative – English-Spanish
TTECBogota, Bogota, Capital District, Colombia
Posted April 1, 2026
3000000 - 3000000 COL
Full Time
About the Company
TTEC is a global customer experience (CX) partner that leverages 40 years of expertise to help leading brands deliver exceptional service across every touchpoint. The company blends human expertise with AI‑driven solutions, offering end‑to‑end services such as CX consulting, omnichannel technology, bilingual support, and cloud‑based customer care. TTEC’s portfolio also includes revenue‑growth initiatives, customer acquisition, and digital trust and safety programs, positioning it as a full‑service CX innovator rather than a traditional BPO. Its distinctive focus on operational excellence and deep customer‑centric insight enables brands to create meaningful, scalable experiences that drive loyalty and growth.
Job Description
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Technical Support Representative – Spanish-English working in Bogota, Colombia, you’ll be a part of bringing humanity to business.
Requirements
- 2+ years of tech support and troubleshooting experience
- Proficiency in connecting with customers through voice, email and chat
- Excellent grammar, spelling, and written communication skills
- Strong computer skills
- Leadership, cognitive, and decision-making abilities
- Ability to recognize and resolve customer issues independently
Benefits
- Supportive of your career and professional development
- An inclusive culture and community-minded organization
- A global team of curious lifelong learners
- Competitive base wage
- Meal allowance
- Transportation aid
- Hiring bonus
- Performance bonus opportunities