Operational Excellence Manager

Tucker Company Worldwide, Inc. is a family-held, third-generation corporation with a proud legacy of leadership celebrating its 65th anniversary in business. We believe in the importance of investing generously in our people, business, industry, and local community. We're a freight brokerage company specializing in notoriously complicated freight, like temperature-controlled, oversized, and high-value, high-security shipments.

Requirements

• College degree
• 5+ years' experience in customer service, sales, or other customer-facing position in the transportation industry
• Intermediate to Advanced understanding of the freight brokerage, 3PL, transportation, or supply chain industry
• Intermediate to Advanced MS Office skills, primarily with Word, Excel, Outlook, Teams, Power BI and SharePoint
• Ability to analyze, parse, and present data to make recommendation and build strategic plans
• Ability to use and learn new software and technologies
• Enthusiasm to negotiate service and pricing in a live environment
• Excellent organizational skills
• Excellent written and verbal communication

Benefits

• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k)
• PTO
• Paid holidays
• Company-paid life and disability insurance
• EAP
• Educational assistance
• Incentive plan