ROBINSON Guest Relation Manager (m/w/d)
TUIGermany
Posted January 9, 2026
Full Time
About the Company
ROBINSON is a German market leader in the premium segment for club holidays, with 20+ locations and 4,500 employees.
Job Description
You will be the guest relation manager at a vacation resort, responsible for ensuring guest satisfaction and providing a positive experience. You will be an open and friendly contact person, lead complaint conversations, and work closely with other departments.
Requirements
- Training in the service industry
- At least 2 years of experience in the tourist external service
- German language proficiency
- Good conversational English
Benefits
- Free accommodation and meals
- Use of all club facilities, including the guest restaurant
- Career opportunities and regular training
- Safe job abroad (including insurance)
