Support Engineer Manager APAC (Web3)
TurnBlock.ioPosted November 14, 2025
Full Time
About the Company
Our client powers the fastest data layer in Web3 and operates a high-performance Blockchain Distribution Network (BDN) that optimizes how transactions and blocks move across chains.
Job Description
Our client powers the fastest data layer in Web3 and is seeking a Support Engineer to provide first-line support to customers in the APAC region, troubleshoot and resolve issues, and collaborate with cross-functional teams.
Requirements
- Minimum of 2 years of experience as Support Engineer
- Fully remote, based in Asia, cover Asia time zone and flexible with work arrangements
- Fluent in both English and Mandarin
- Linux experience
- AWS experience
- Knowledge and experience with blockchain and crypto technology
- Good understanding of crypto industry in APAC region is a plus
- Excellent presentation skills, ability to simplify technical data into crystal clear ideas