Account Manager - Strategic Accounts (USA Remote)

Turnitin is seeking an Account Manager to join our NOA Higher Ed Strategic Sales Team. The Account Manager will develop and maintain relationships with high-profile system-wide institutions in the Higher Ed space, drive revenue, and ensure high retention, satisfaction, and growth.

Requirements

• 5+ years of experience in Account Management, Customer Success or a similar client-facing role within SaaS or EdTech (Higher Ed)
• Exceptional organizational and communication skills with close attention to detail
• Proficiency with Salesforce and Account Management tools (Tableau, Gainsight, etc)
• Experience and success using a consultative discovery-based sales approach
• Demonstrated ability to support large, complex clients with an extended sales cycle
• Ability to communicate and present credibly and effectively with customer stakeholders, ranging from faculty to leadership
• Willing to travel at least three weeks per quarter for onsite customer meetings, conferences, and campus events

Benefits

• Competitive Paid Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution