IT Service Desk Tier 1
TurnPoint TechnologySeattle, Washington, United States
Posted August 16, 2018
Full Time
About the Company
TurnPoint is a boutique IT consulting firm located in Lower Queen Anne, founded in 2000, with a solid and loyal client base.
Job Description
TurnPoint is a boutique IT consulting firm seeking an IT Service Desk Tier 1 who provides quality customer service and technical assistance to customers via phone, email, or in person.
Requirements
- Serve as the first point of contact for customers seeking technical assistance
- Diagnose, research and resolve tier 1 technical hardware and software issues
- Maintain the highest possible level of customer service
