We're dedicated to providing a collaborative environment where our team members feel empowered with the creative freedom to contribute and grow. We're looking for a Senior Community Manager to be the voice and face of our community, someone who is just as comfortable jumping into Discord to chat with players as they are hosting a livestream with our developers.
Requirements
- Champion our global community: Be the daily link between our players, regional partners, and our development team — building trust, excitement, and open dialogue across all platforms
- Lead global community management efforts to connect players across regions and keep them engaged with our worlds and development updates
- Be on-camera and in-stream: Represent Turtle Rock Studios in developer streams, community updates, and social content with authenticity and enthusiasm
- Own social channels: Manage and grow our presence across Reddit, Discord, X (Twitter), TikTok, Instagram, YouTube, and emerging platforms
- Create compelling, on-brand content: Write and produce posts and updates that reflect the studio’s personality and resonate with our players while interfacing with creative services and multimedia personnel
- Engage players around live titles: Plan and execute international communication strategies for patches, updates, events, and new content drops
- Monitor sentiment and trends: Use third-party tools to track engagement, player feedback, and community health, turning insights into actionable recommendations
- Collaborate with teams across the studio and our global partners to ensure unified messaging, bring player insights to the forefront, and celebrate the great work happening here at Turtle Rock Studios
- Support game capture and content: Help capture gameplay, screenshots, and behind-the-scenes content for community and promotional use
Benefits
- 100% Medical, Dental, Vision Coverage for you and your family
- Retirement Savings Plan Matching
- Career Improvement Plan
- Flexible Work Arrangements - In-House, Hybrid, and Remote
- Generous Time Off Policy
- Company Events - In-Person + Virtual Events
- Fully Stocked Kitchen + Sponsored Food Trucks
