Principal, Program Manager

We are actively recruiting for a Principal, Program Manager role to own the end-to-end design, build, launch, and evolution of enablement programs that drive global transformation across Twilio's Talent Acquisition and Employee Relations functions.

Requirements

• 8+ years of experience in program delivery, enablement, or other talent-focused initiatives at a global company.
• 3+ years of functional experience in talent acquisition.
• Experience designing and delivering transformational programs, specifically managing a broad portfolio of programs that drive measurable improvements in organizational productivity, collaboration, and business outcomes.
• Advanced skills in project management, stakeholder management, change management, enablement, and training development.
• Demonstrated ability to influence senior leaders without formal authority, often managing and navigating stakeholders through high-stakes or ambiguous territory.
• Strong business acumen, with the external and internal insights to connect TA and ER initiatives to broader company strategy.
• Domain depth evidenced by a strong understanding of the Talent Acquisition lifecycle and/or Employee Relations landscape, including the tools (ATS, Case Management) and compliance requirements of a global talent organization.
• Experience crafting high-visibility, high-impact messaging that drives behavior change across large, diverse teams.
• Bachelor’s Degree or equivalent experience in a related field.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Incentive programs
• Commissions
• Equity grants
• Health and wellness benefits
• Retirement contributions
• Paid time off