Senior Principal, Technical Program Management (Research & Development)

Twilio is looking for a Senior Principal, Technical Program Management within Research & Development (R&D) to help direct a portfolio of strategic, complex, and multidisciplinary programs that significantly accelerate R&D's business impact.

Requirements

• Experience leading massive-scale technical programs in a high-growth, distributed systems and software engineering domain.
• Proven ability to influence technical direction and architectural decisions at the VP/SVP level, with a track record of steering programs through complex technical pivots.
• Expert-level mastery in defining execution strategies for programs with hundreds of engineers; ability to identify integration risks and failure modes before they manifest.
• Exceptional ability to frame highly technical challenges into strategic business narratives, driving consensus among senior executives with competing priorities.
• Deep technical depth in cloud-scale infrastructure, API-first design, and distributed systems.
• Demonstrated success in building and scaling operational readiness frameworks using self-service tools to surface status, actions, and KPIs across a multi-thousand-person R&D organization.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program