Patient Support Representative - Outbound Appointment Setter (Healthcare) | WFH

The Sales Support Representative is responsible for converting warm leads into booked chiropractic appointments through outbound calling and follow-up, with a focus on sales, customer experience, and KPIs. The role requires a driven and target-oriented professional with strong sales skills and experience in healthcare or similar environments.

Requirements

• Proven experience in high-volume outbound sales, call centre, appointment setting, or a similar conversion-focused role.
• Demonstrated success in achieving or exceeding sales, booking, or conversion targets.
• Strong objection handling, closing, and consultative selling skills.
• Exceptional verbal and written English communication skills.
• Strong organisational and time management skills with the ability to manage a large volume of leads effectively.
• Experience using CRM systems for lead management, follow-up tracking, and activity recording.

Benefits

• HMO with 1 free dependent and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success