The Tyndale Company is seeking a Business Data Engineer II to join our dynamic IT team! The Business Data Engineer Level 2 is a technical escalation point within the organization's data infrastructure framework.
Requirements
- Perform advanced reporting and data analysis to support other Tyndale members.
- Create and analyze customized business reports for decision-makers as necessary.
- Build dashboards, self-service tools, and reports to analyze and present data associated with customer experience, product performance, sales organization operations, and strategic decision-making.
- Perform debugging procedures on database scripts and reports and resolve conflicts.
- Develop data set processes and supporting documentation.
- Monitor the BDE Service Desk triage queue and troubleshoot or respond to incoming data issues or requests according to the defined service level objective (SLO).
- Assist in the validation of data sets and reporting to ensure accuracy.
- Identify ways to improve data reliability, efficiency, and quality.
- Identify, design, and implement scripts/tools to extract, transform, and load data from various sources to the desired output.
- Assist in all aspects of Software Quality Assurance efforts (test design, test execution, UAT, and training) as needed.
- Assist in the implementation of IT projects as needed.
- Serve as a Level I escalation point for technical issues and support Level I engineers.
- Collaborate with Supervisor/Level III on assigned projects and testing results, providing frequent updates.
- Act as a subject matter expert in one or more areas of expertise, advising on best practices and delivering tailored solutions.
- Design or develop automated reports to streamline reporting processes, increasing efficiency and accuracy.
- Update middle-tier or large-tier programs under the supervision of a Supervisor/Level III, contributing to significant improvements to our data infrastructure.
- Take responsibility for creating and maintaining report jobs and data synchronization with third-party sources.
- Maintain backend report job schedules, security, and delivery, ensuring robust, secure, and efficient data operations.
- Demonstrate strong documentation skills and adhere to Standard Operating Procedures (SOP).
Benefits
- Comprehensive medical, dental, and vision insurance
- Paid parental leave
- Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements
- Generous PTO
- Paid holidays + a floating holiday
- 401(k) with matching
- Bonus opportunities
- Training/certification/tuition reimbursement programs
- Demonstrated paths for knowledge share and internal promotion opportunity
