We're on a journey to do our best, helping customers and businesses make better financial decisions and enabling communities to grow. A career with U.S. Bank offers opportunities to discover what makes you thrive, from day one.
Requirements
- High school diploma or equivalent
- Five or more years of customer service experience
- Strong verbal, written, and interpersonal communication skills
- Proven customer service/relations skills
- Excellent telephone skills
- Strong attention to detail
- Thorough knowledge of operational processes and procedures
- Proficient in computer systems
- Ability to perform interest calculations and account adjustments
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals