Operations and Customer Service Specialist
U.S. BankWarsaw, Masovian Voivodeship, Poland
Posted May 21, 2026
Full Time
About the Company
At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune. In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies. We’re also consistently recognized as a great place to work. We’re shaping our company culture with intention, focused on creating a workplace where it’s safe to speak up, share ideas and try new things. We’re proud to be recognized as a “Best for Vets” employer by the Military Times and included on Fair360’s (formerly DiversityInc.) list of Top 50 Companies for Diversity. U.S. Bank, NA. Member FDIC. Equal Housing Lender.
Job Description
We're looking for an Operations Specialist to support key processes across Operations Services, providing operational support, processing transactions, and resolving operational exceptions. This is a dynamic role that requires collaboration across teams, problem-solving, and a commitment to operational excellence.
Requirements
- High school diploma or equivalent
- Minimum 4 years of experience in operations, back office, or similar roles
- Strong analytical mindset with the ability to investigate and solve issues
- Good attention to detail and accuracy in data processing
- Ability to manage time effectively in a fast-paced environment
- Strong communication skills, both written and verbal
- Confidence in working with both internal teams and external stakeholders
- Good PC skills and ability to work across multiple systems
Benefits
- Market-competitive compensation package
- Performance-based incentives
- Inclusive equitable benefits
- Continuous development opportunities
- Employee recognition programs