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End User Support IT - Associate
Ubiquity Global Services, Inc.Bogota, Bogota, Capital District, Colombia
Posted April 7, 2026
Full Time
About the Company
Ubiquity Global Services, Inc., headquartered in New York City with global delivery locations, is a leading CX provider for financial services, healthcare, and e-commerce. The company offers comprehensive solutions including business process outsourcing, customer relationship management, contact center services, compliance management, identity verification, fraud detection, business process automation, transcription, and Medicare & Medicaid managed healthcare solutions. Distinctively, Ubiquity focuses on delivering multilingual, end-to-end services that enhance client and customer experiences across diverse industries.
Job Description
The End User Support Associate provides frontline local IT support to ensure operational continuity.
Requirements
- Troubleshooting hardware, software, network, and access issues
- Supporting incidents
- Installing/configuring systems and applications
- Escalating complex issues when required