Customer Digital Experience Business Process Analyst I
UGI CorporationUpper Merion Township, Pennsylvania, United States
Posted April 8, 2026
Full Time
About the Company
UGI Energy Services, a subsidiary of UGI Corporation, is a leading supplier and marketer of natural gas, electricity, and liquid fuels to over 40,000 customers across the Mid-Atlantic and Northeastern US. With 135 years of experience and a strong infrastructure, UGIES offers customized energy solutions tailored to meet the unique needs of commercial, industrial, institutional, and government clients. The company's focus on cost-effective energy options, fixed and indexed pricing plans, and ownership of key electric generation and midstream assets positions it as a reliable and innovative player in the dynamic energy market.
Job Description
The Customer Digital Experience Business Process Analyst I position will be responsible for supporting and improving key customer-facing digital experiences on AmeriGas.com and MyAmeriGas.com, as well as digital communications. The position provides user experience, technical, and functional expertise in defining business requirements and process workflows for digital enhancements, defects, and projects.
Requirements
- Bachelorās degree
- 2-4 years of process improvement or related experience
- Ability to communicate verbally and especially in writing at a professional level
- Effective relationship building skills and strong skills in coordination, project management, organizational, and time management skills
- Experience with and emphasis on requirements analysis
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Life insurance
- Disability insurance
