Manager of Site Reliability Engineering

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

Requirements

• Be a Technology Leader by driving the roadmap execution and running the project(s) while planning new ones
• Help drive change across the company, working towards a common methodology based around Site Reliability Engineering and Solid System Engineering practices
• Lead the team in driving further adoption of Site Reliability practices such as Chaos engineering, SLOs, Error Budgets, release safety, load testing, and disaster recovery strategies
• Build teams through hiring and people growth while balancing your ownership workload through delegation and define and review individual and team goals (OKRs)
• Responsible for guiding and encouraging the personal and technical development, engagement, and growth of your direct reports
• Own application performance, scalability, and availability in production environments
• Diagnose and resolve systemic reliability issues across application, OS, and infrastructure layers
• Lead major incident response and act as the escalation point for platform-related reliability issues
• Ensure post-incident reviews result in measurable improvements to platform stability and application performance
• Partner with application teams to influence design decisions that impact runtime reliability
• Collaborate cross organization to successfully complete successful delivery with the wider functions, including but not limited to Security, Architecture, Operations and Product Managers

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance