Personal Banker I

Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. UMB’s branches offer many opportunities to expand your financial education & grow your career within Consumer banking and UMB. Relationship banking is not a one-size-fits-all approach; we differentiate ourselves by delivering the unparalleled customer experience.

Requirements

• Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations
• Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
• Achieving daily key performance metrics while balancing competing priorities
• Learning processes like transactions, managing a cash drawer and completing bank documentation
• Communicating in a compelling manner, projecting a positive image, and enjoying solving problems and creating positive outcomes
• Demonstrating attention to detail whether completing documents or explaining features and benefits

Benefits

• Paid Time Off
• 401(k) matching program
• Annual incentive pay
• Paid holidays
• Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• Health savings, flexible spending, and dependent care accounts
• Adoption assistance
• Employee assistance program
• Fitness reimbursement
• Tuition reimbursement
• Associate wellbeing program
• Associate emergency fund
• Various associate banking benefits