Sachbearbeiter Kundenservice (m/w/d)

Customer Service Representative position at Umicore, a global company for advanced materials and recycling. Develops, produces, and recycles materials for a better life. Handles customer inquiries, order processing, procurement, and credit management. Creates standard reports and maintains product and customer master data in the SAP system. Handles complaints and provides customer care through correspondence and telephone contact.

Requirements

• Completed commercial vocational training
• In-depth knowledge of SAP
• Knowledge of customs and foreign trade
• Knowledge of transport and insurance regulations
• Knowledge of payment security systems
• Knowledge of sales tax relevant regulations and laws
• Knowledge of precious metal processing

Benefits

• Good salary
• Collaborative environment
• Culture that allows sharing ideas and developing skills
• Equal opportunities for everyone
• Home office possibility