Customer Service Full Time
UNION SUPPLY GROUP INCDallas, Texas, United States
Posted August 14, 2023
18 - 18
Full Time
About the Company
Union Supply Group Inc. delivers secure, high‑quality commissary solutions to correctional facilities across the United States. With more than three decades of experience, the company offers a comprehensive portfolio that includes food, apparel, electronics, and personal‑care items specifically engineered for correctional environments. Its focus on innovation, cost‑efficiency, and regulatory compliance ensures reliable service for partners and inmates alike. Union Supply’s reputation as a trusted industry leader makes it an attractive employer for professionals seeking impact in public safety and supply chain excellence.
Job Description
We are hiring Call Center Representatives for our Call Center in Dallas, TX. This position is a combination of customer service and heavy order processing. To qualify, must have exceptional customer service skills/experience. We offer career advancement, training, and a team environment.
Requirements
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Processing customer orders and process payments
- Communicating and coordinating with colleagues as necessary
Benefits
- Competitive wage
- Team environment
- Good Work-Life Balance
- Healthcare (medical, dental, vision)
- 401(k) savings plan
- Paid Time Off (PTO)
- Holiday pay opportunities
- Birthday PTO
- On-the-job training and skills development
- Employee Assistance Program
