Service Delivery Director

The Service Delivery Director will oversee the end-to-end handover process from Project Dawn delivery, develop a strategic vision for the service delivery function, and implement a comprehensive service delivery framework. They will also foster strong relationships with key stakeholders, drive continuous improvement and innovation, and provide leadership to the service delivery team.

Requirements

• Strategic vision and planning
• Stakeholder engagement and collaboration
• Leadership and team development
• Continuous improvement and innovation
• Risk management and compliance
• Performance monitoring and reporting
• Customer service orientation
• Analytical skills
• Adaptability and resilience
• Financial acumen

Benefits

• Opportunity to work with a global partner to pharma and MedTech manufacturers
• Cutting-edge digital technology
• Highly expert teams
• Sustainability-focused business strategy
• Diverse and growing organization