Ecommerce IT Service Delivery and Business Analyst (Warehouse and Logistics)

UNIQLO is recruiting an Ecommerce IT Service Delivery and Business Analyst to join their EU Ecommerce IT Team in London. The role will support the deployment of an inhouse digital e-Commerce platform and be responsible for service delivery and new service implementation. The role requires excellent communication and stakeholder management skills.

Requirements

• 5+ years working within a service delivery and/or technical role with a focus on logistics, warehouses, and/or EC delivery carriers
• Significant experience working in a Retail digital/ecommerce team servicing on an EU or Global scale
• Experience analysing business requirements and creating epics/user stories
• Experience working with technical development Teams
• Experience working with Product Owner/Managers, Business/Technical Analyst, and Agile
• Experience working with external partners and/or third-party vendors
• Experience with payment platform/gateway to the EC system (plus)

Benefits

• 26 days of paid leave per holiday year + 8 bank holidays
• Staff Discount 30%
• Global Profit Share Scheme
• Employee Assistance Programme
• Private Medical Care (optional)
• Private Pension Scheme (optional)
• Travel to work loan scheme
• Hybrid working, 2 days from home, 3 days in the office
• Social events throughout the year
• Seasonal Sample Sales
• Volunteer Day – twice a year