Service Desk Supervisor
UnisysCitynet - Mandaluyong City
Posted October 8, 2025
Full Time
About the Company
Equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Job Description
Supervises Service Desk teams, directs team members, mentors and trains, builds collaboration, monitors tickets and calls, and ensures team meets SLAs. Requires BA/BS degree, 3-4 years' relevant experience, and ITIL certification.
Requirements
- Supervises Service Desk teams
- Directs team members
- Mentors and trains
- Builds collaboration
- Monitors tickets and calls