Referral Coordinator (65024)

The Referral Coordinator is responsible for all duties revolving around the office, scheduling of patient appointments, and coordination of referrals from Primary Care physicians and other specialists.

Requirements

• Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures
• Maintains and updates current information on physicians’ schedules and endoscopy block time
• Collects and records accurate patient information according to the UD Documentation Requirements
• Ensures all applicable procedures are scheduled in UD endoscopy suites; coordinates scheduling of procedures in hospital if necessary
• Answers incoming calls in a timely and efficient manner
• Greets onsite patients in a prompt, pleasant, and helpful manner
• Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment or procedures
• Meets or exceeds quality and productivity standards as set by the Practice Manager
• Acts a liaison between the office and referring physician practices and hospitals

Benefits

• Health insurance
• Paid time off
• Retirement plan