Costumer Service Agent
UnitellerMonterrey, Nuevo León, Mexico
Posted August 29, 2025
Full Time
About the Company
Uniteller is Russia's first independent payment preprocessing center, offering secure and reliable processing across e‑commerce, mobile, and unattended payment channels, including contactless solutions. The company specializes in online credit‑card and e‑money transactions, MPOS and POS processing, as well as unattended payments such as PayPass and PayWave, and provides a comprehensive payment gateway. Uniteller’s platform is fully PCI DSS compliant and its solutions hold PCI PA‑DSS certification, underscoring its commitment to data security. By combining regulatory compliance with a broad portfolio of payment methods, Uniteller distinguishes itself as a trusted partner for businesses seeking modern, secure non‑cash payment infrastructure.
Job Description
UNITELLER DE MÉXICO is an International Money Transfer Company seeking a Customer Service Agent to provide attention, advice, and guidance to users and customers in English. The ideal candidate will have customer service experience and a high school diploma, with a strong focus on providing a professional and ethical experience.
Requirements
- Customer Service Experience: Desired
- High School Diploma
- English: at least 65% oral and written
Benefits
- English language development program for the first few months
- Monthly salary: $14,412.93 MXN
- Meal vouchers: extra percentage on the salary
- Thirteenth salary: 30 days of salary
- All labor law benefits
- Savings fund: duplicated by the company
- Employee participation in company profits
- Annual performance bonus
- Udemy for Business: license for thousands of courses for professional and personal development