Ejecutivo de Servicio al cliente
UnitellerMonterrey, Nuevo León, Mexico
Posted July 8, 2025
Full Time
About the Company
Uniteller is Russia's first independent payment preprocessing center, offering secure and reliable processing across e‑commerce, mobile, and unattended payment channels, including contactless solutions. The company specializes in online credit‑card and e‑money transactions, MPOS and POS processing, as well as unattended payments such as PayPass and PayWave, and provides a comprehensive payment gateway. Uniteller’s platform is fully PCI DSS compliant and its solutions hold PCI PA‑DSS certification, underscoring its commitment to data security. By combining regulatory compliance with a broad portfolio of payment methods, Uniteller distinguishes itself as a trusted partner for businesses seeking modern, secure non‑cash payment infrastructure.
Job Description
UNITELLER MEXICO is an International Money Transfer Company with presence in the United States, Latin America, and Asia. We are looking for a Customer Service Executive to ensure customer satisfaction by attending to complaints and claims, improve service quality by identifying incidents and reviewing processes for a solution, prevent causes of conflicts with customers.
Requirements
- High School Diploma
- Customer Service experience
- Telephone and Email Support experience
- Basic Microsoft Office skills
- Full-time availability
- Fixed morning and afternoon schedules
- Rotating breaks and weekend days
Benefits
- Nominal Salary: $10,500.00 MXN
- Free Uber routes to get to city points at the end of the shift
- Food vouchers
- Savings fund
- 30 Days of End-of-Year Bonus
- Performance bonus
- Better than legal benefits
