Operations Team Lead

We're a game-changing SaaS platform that empowers companies to take charge of product quality and drive growth. We're looking for a Quality Hero Lead to analyze written user feedback and metadata for software quality issues, and lead a team of Quality Heros. This is a fast-paced environment that requires quick thinking and accuracy to serve our clients.

Requirements

• 3-5 years of customer support experience
• Experience in a high-tech SaaS industry
• Management or lead experience

Benefits

• Stock Options
• Flexible Vacation Policy
• Medical coverage through BlueShield and Kaiser
• Dental and Vision coverage through Beam
• 401(k) Plan
• Life Insurance
• FSA and Dependent Care FSA Plans
• $50/month internet/cell phone/equipment reimbursement
• Generous leave policies
• Equinox Gym Memberships
• Snacks and dog friendly office environment