Spécialiste des opérations TI / IT Operations Specialist

The IT Operations Specialist role is crucial for keeping the company's technological infrastructure running smoothly, providing technical support, and delivering excellent customer service to internal clients.

Requirements

• Strong problem-solving skills with technical issues and ability to learn new technologies
• Hands-on experience with storage management
• Familiarity with ITIL practices (certification is a plus)
• Ability to work with and manage IT ticketing systems
• Proficiency in both oral and written communication (English & French)
• Experience supporting meeting rooms and Zoom conference rooms
• Advanced knowledge of ticketing systems and workflows
• Additional IT certifications (e.g., Microsoft, Apple, Cisco)