Operations Manager

We are looking for an Operations Manager to lead the end-to-end management of operations, including production, warehouse, logistics, and customer service. The successful candidate will drive performance, improve processes, and deliver industry-leading customer service.

Requirements

• Proven experience in a manufacturing or industrial environment
• Strong track record in multi-department operations management
• Experience overseeing production, logistics, and stock control
• Experience in procurement and sourcing of raw materials, including importing
• Working knowledge of import processes, shipping logistics, and customs/duties requirements
• Commercially aware with experience supporting sales growth and customer acquisition
• Experience working closely with sales teams to convert opportunities into orders
• Confident engaging with customers, including site visits and relationship management
• Demonstrated ability in project management (site relocation advantageous)
• Strong understanding of cost control, budgeting, and financial performance
• Experience implementing KPIs and performance management frameworks
• Excellent communication, leadership, and organisational skills

Benefits

• Competitive salary £55,000- £75,000 depending on experience