Case Management Assistant (PHM)- Bakersfield 1.2

The Case Management Assistant (CMA) provides administrative and care coordination support to the Population Health Management (PHM) team, focusing on Nurse Case Managers and Social Services staff. The role involves conducting outreach, gathering information, coordinating appointments, documenting activities, and supporting member engagement initiatives. This position emphasizes member-focused care, ensuring timely communication, access to services, and improving overall member health outcomes.

Requirements

• High School diploma or GED required
• Minimum of 3 years of experience in a healthcare or community health setting
• Knowledge of case management processes and regulatory requirements for Medi-Cal, Medicare, and commercial programs preferred
• Experience in a managed care environment preferred (IPA, HMO, or health plan)
• Medical Assistant or Community Health Worker certification preferred

Benefits

• Medical
• Dental
• Vision
• Paid Time Off (PTO)
• Simple IRA Plan with a 3% Employer Contribution
• Employer Paid Life Insurance
• Employee Assistance Program