Configuration Technician- Bakersfield 1.1

The Configuration Technician in Bakersfield, CA, is responsible for supporting the accurate configuration and maintenance of operational data within core systems, ensuring optimal performance in claims processing, benefit administration, and reporting. This role provides consulting, technical support, and data analysis to internal departments, system testing, and process improvement. The position is a full-time, hourly position.

Requirements

• Maintain and configure operational data within core systems such as EZ-CAP to support claims processing, provider data, benefits, and eligibility.
• Analyze claims data to identify configuration issues impacting accuracy, turnaround time, and auto-adjudication rates.
• Collaborate with business and technical teams to design, test, and implement system updates.
• Support audits, testing, and validation of system changes and data loads.
• Act as a liaison with internal stakeholders.
• Monitor data integrity and recommend data quality improvements.
• Document processes and configurations.
• Identify root causes of issues.
• Provide solutions or escalation paths.
• Understand healthcare payer operations and claims adjudication processes.

Benefits

• Medical
• Dental
• Vision
• Simple IRA Plan
• Employer Paid Life Insurance
• Employee Assistance Program