The Manager, Label Operations role is a key partner to the VP of Label Operations and the core label team. This role sits at the intersection of marketing, data, and project management, overseeing day-to-day marketing operations, driving data-informed decision making, and ensuring campaigns are delivered efficiently, on time, and on budget.
Requirements
- Bachelor's degree in entertainment, business, marketing, operations, analytics, or related field preferred.
- 3-5 years of experience in digital marketing, marketing operations, or label operations at a record label, DSP, or relevant media/entertainment company.
- Data literacy: Strong ability to interpret consumption, campaign, and audience data.
- Project & campaign management: Proven ability to plan, organize, and manage multiple projects simultaneously across internal and external stakeholders.
- Digital & platform knowledge: Solid understanding of the digital music ecosystem (DSPs, social platforms, content formats, fan engagement tools) and how they work together in modern marketing campaigns.
- Operational mindset: Proactive in building structure, process, and documentation.
- Communication: Excellent verbal and written communication skills, including experience presenting findings and recommendations to diverse audiences.
- Organization & detail: Highly organized, detail-oriented, and diligent with follow-up and deadlines.
- Adaptability: Able to quickly pivot, reprioritize tasks, and embrace change based on campaign performance or business needs.
- Collaboration: Strong interpersonal skills and the ability to build trust and alignment across marketing, commercial, and creative teams.
Benefits
- Comprehensive medical, dental, and vision coverage
- Fertility coverage for eligible medical plan participants
- Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more
- Student Loan Repayment Assistance and Tuition Reimbursement
- 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
- Flexible Paid Time Off (PTO) for exempt employees
- 3-weeks PTO for non-exempt employees
- 2-weeks paid Winter Break
- 10 Company Holidays (including Juneteenth and Wellbeing Day)
- Summer Fridays (between Memorial Day and Labor Day)
- Generous paid parental leave for every type of parent
