Patient Access Representative

The Patient Access Representative serves as the first point of contact for all patients and their families, working directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information.

Requirements

• Checking patients in and/or out for medical visits
• Answering the phone to address patient inquiries and scheduling appointments.
• Assists patients with enrolling and utilizing MyChart.
• Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
• Communicating information and important details to other medical care team
• Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
• Schedules referrals and follow-up visits.
• Accurate and timely scanning of documents into EPIC
• Maintains a clean and organized work area.
• Complies with all policies and standards.

Benefits

• Part-time 32 hours per week