Academic Support Specialist
University of Detroit MercyDetroit, Michigan, United States
Posted March 12, 2026
Full Time
About the Company
Michigan’s largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus.
Job Description
The Academic Support Specialist provides support, training, and consultation for faculty in the use of instructional methods and technologies based on sound educational practices to improve the teaching and learning experience.
Requirements
- Assist in creating a straightforward and accessible user experience for students by working with faculty on developing and implementing various educational components within the University’s Learning Management System (Blackboard).
- Guide instructors through exam construction using a Learning Management System, providing technical and pedagogical support for continuous improvement throughout the entire process.
- Plan, design, and implement training materials and documentation to support faculty learning and development both through asynchronous resources and formal professional development sessions.
- Contributing to course quality assurance efforts and accreditation/compliance activities as they arise, such as, accessibility standards, intellectual property management, etc.
- Research and experiment with innovative educational technology that could bridge gaps in teaching and learning.
- Work closely with the Director of Educational Development and Technology and team members to support instructional technology software tools online and in the classroom.
- Resolve basic audio visual and technical issues in the classroom environment.
- Proctor exams as necessary.
Benefits
- Three health plans to choose from with a large national provider network
- Option to purchase additional dental plan through Sun Life
- Option to purchase additional vision plan through Heritage
- Health Savings Account and Flexible Spending Account options
- Employee Assistance Program
- Short-Term and Long-Term Disability
- Life and AD&D
- Option to purchase additional life insurance, accident insurance, and/or critical illness insurance
- Tuition Remission Benefit for you, your spouse, and children
- Retirement Plan
- Dental Care is available at the School of Dentistry to the employee, the employee's spouse or legally domiciled adult and dependents
