The University of Maryland Global Campus (UMGC) seeks a Backup Program and National Test Center Coordinator to provide academic and administrative support services to prospects and students, and ensure Quality Assurance Standards are met.
Requirements
- Provide academic and administrative support services to prospects and students
- Document all student contact through UMGC’s Customer Relations Management System
- Provide and maintain open and positive communications with host military Education Services Officer (or equivalent) and respective Education Center staff
- Organize and participate in local Education Fairs, Open Houses, Semester Start-ups, Student Appreciation Days, Local Graduations and other events as needed
- Track and analyze class enrollments and student interest, as well as local degree progression
- Provide National Test Center testing services on a basis that meets community demand
- Participate in UMGC staff meetings, professional development activities and training sessions as required
- Track and compile monthly statistics and provide reports as needed
- Maintain appropriate communication with immediate supervisor and other UMGC staff
Benefits
- Time Off
- Insurance Options
- Supplemental Retirement Plans