Backup Program and National Test Center Coordinator, Livorno

The University of Maryland Global Campus (UMGC) seeks a Backup Program and National Test Center Coordinator to provide academic and administrative support services to prospects and students, and ensure Quality Assurance Standards are met.

Requirements

• Provide academic and administrative support services to prospects and students
• Document all student contact through UMGC’s Customer Relations Management System
• Provide and maintain open and positive communications with host military Education Services Officer (or equivalent) and respective Education Center staff
• Organize and participate in local Education Fairs, Open Houses, Semester Start-ups, Student Appreciation Days, Local Graduations and other events as needed
• Track and analyze class enrollments and student interest, as well as local degree progression
• Provide National Test Center testing services on a basis that meets community demand
• Participate in UMGC staff meetings, professional development activities and training sessions as required
• Track and compile monthly statistics and provide reports as needed
• Maintain appropriate communication with immediate supervisor and other UMGC staff

Benefits

• Time Off
• Insurance Options
• Supplemental Retirement Plans