As a Medical Assistant II, the incumbent will provide support to medical care providers in an outpatient/clinic setting, including patient-care duties and administrative tasks. The medical assistant will also provide administrative and front office support, including greeting patients and performing patient check-in/out processes.
Requirements
- High school or equivalent
- Specialized/technical training: Graduate of an approved Medical Assistant Certificate/Diploma program.
- 1 year experience in outpatient or ambulatory clinic setting
- Experience with an electronic medical record (EMR)
- Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies.
- Ability to interact effectively with patients, staff, and physicians.
- Ability to multitask effectively.
- Ability to work as a team member in hospital operations/ambulatory services setting.
- Ability to work with Microsoft Word & Excel software.
- Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence.
- Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting.
- Knowledge and proficiency with insurance.
- Knowledge of Medical/CCS billing/authorization guidelines.
- Knowledge of the operations and maintenance of patient-related testing equipment.
- Skill in acquiring accurate medical histories.
- Strong insurance verification and pre-registration background.
- Strong organizational and follow-up skills.
- Working knowledge of basic medical terminology and diseases.