Director of Front Office (Luxury Resort | Forbes Standards)
UNIVERSITY OF VIRGINIA HOST PROPERTIES INCCharlottesville, Virginia, United States
Posted April 3, 2026
Full Time
About the Company
University of Virginia Host Properties Inc. operates the Boar's Head Resort, a four‑diamond country resort in Charlottesville, VA, offering luxury lodging, dining, golf, spa, and fitness amenities. The resort also hosts events, curated experiences, and meeting spaces, serving guests with Southern hospitality and a blend of classic and contemporary amenities.
Job Description
Seeking a Director of Front Office to lead front office operations and elevate guest experience in a luxury resort environment.
Requirements
- 5+ years of progressive Front Office leadership experience in a luxury hotel or resort environment
- Prior experience in a Forbes Travel Guide or AAA Four/Five Diamond property
- Proven ability to lead, inspire, and develop teams
- Strong problem-solving and guest recovery skills
- Excellent communication and interpersonal skills
- Experience with property management systems (PMS) and hotel operations software
- Ability to work flexible hours